{"id":4800,"date":"2024-02-08T11:26:50","date_gmt":"2024-02-08T11:26:50","guid":{"rendered":"https:\/\/vuelandia.com\/poste-vacant-employe-support-a-la-clientele\/"},"modified":"2024-03-04T19:33:05","modified_gmt":"2024-03-04T19:33:05","slug":"poste-vacant-employe-support-a-la-clientele","status":"publish","type":"page","link":"https:\/\/vuelandia.com\/fr\/poste-vacant-employe-support-a-la-clientele\/","title":{"rendered":"Poste vacant Employ\u00e9 Support \u00e0 la client\u00e8le"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:60px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:22px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">Poste vacant Employ\u00e9 Support \u00e0 la client\u00e8le<\/h2><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-margin-top:2%;\"><p>Fonction : Soutien aux employ\u00e9s et aux clients<br \/>\nLieu : Hoofddorp<br \/>\nIndication de salaire : bas\u00e9 sur le march\u00e9<\/p>\n<p>Heures par semaine : 39 heures \/ 32 heures n\u00e9gociables<br \/>\nA pourvoir \u00e0 partir de : Imm\u00e9diatement \/ A d\u00e9terminer<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-custom_color_1);border-color:var(--awb-custom_color_1);border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p>Vuelandia est une entreprise en croissance continue et un partenaire b2b \u00e0 part enti\u00e8re dans l&rsquo;industrie du voyage depuis plus de 10 ans. Vuelandia fournit des produits de voyage tels que des billets d&rsquo;avion, des h\u00f4tels et des locations de voitures aux voyagistes et aux agences de voyage ind\u00e9pendantes. En outre, Vuelandia est un fournisseur de plusieurs logiciels de r\u00e9servation de voyages (d\u00e9velopp\u00e9s en interne).<\/p>\n<h6>Description de l&#8217;emploi<\/h6>\n<p>Vous aimez \u00eatre en contact avec les clients et les fournisseurs ? Vous avez une bonne connaissance des tarifs a\u00e9riens, des h\u00f4tels et des produits de location de voitures ? Et pensez-vous qu&rsquo;un bon service est important ? Alors nous sommes \u00e0 votre recherche ! Vuelandia est \u00e0 la recherche d&rsquo;un coll\u00e8gue enthousiaste pour rejoindre son \u00e9quipe. Le poste est de 39 heures, mais le temps partiel (32 heures) est n\u00e9gociable.<\/p>\n<h6>Que ferez-vous, entre autres ?<\/h6>\n<ul>\n<li>En collaboration avec l&rsquo;\u00e9quipe d&rsquo;assistance \u00e0 la client\u00e8le, vous serez responsable de tous les probl\u00e8mes li\u00e9s au service, qu&rsquo;ils proviennent des clients ou de nos fournisseurs.<\/li>\n<li>Gr\u00e2ce \u00e0 votre attitude conviviale et orient\u00e9e vers la recherche de solutions, vous traitez les questions et les demandes relatives aux billets d&rsquo;avion, aux h\u00f4tels et \u00e0 la location de voitures. Vous reprenez les demandes ou les modifiez si n\u00e9cessaire. Vous aurez des contacts par t\u00e9l\u00e9phone ou par courrier \u00e9lectronique.<\/li>\n<li>Dans tous les cas, vous vous efforcerez de fournir le meilleur service possible \u00e0 nos clients, car Vuelandia accorde une grande importance \u00e0 la satisfaction de ses clients.<\/li>\n<\/ul>\n<h6>Notre candidat id\u00e9al<\/h6>\n<ul>\n<li>Avoir suivi une formation compl\u00e8te en tourisme, au moins MBO Tourism.<\/li>\n<li>Poss\u00e9der une bonne connaissance des langues n\u00e9erlandaise et anglaise, tant \u00e0 l&rsquo;\u00e9crit qu&rsquo;\u00e0 l&rsquo;oral.<\/li>\n<li>Avoir une exp\u00e9rience (stage) au sein d&rsquo;une organisation de voyage.<\/li>\n<li>Bonne connaissance des billets d&rsquo;avion, des h\u00f4tels et des produits de location de voitures.<\/li>\n<li>A l&rsquo;exp\u00e9rience des syst\u00e8mes CRS tels que Sabre, Amadeus e\/o Galileo.<\/li>\n<li>Il a de l&rsquo;exp\u00e9rience avec les progiciels MS Office.<\/li>\n<li>Le client et le r\u00e9sultat orient\u00e9 vers le service sont toujours au premier plan.<\/li>\n<li>Est flexible et r\u00e9sistant au stress et sait ce que signifie un travail planifi\u00e9.<\/li>\n<li>Peut travailler \u00e0 la fois de mani\u00e8re ind\u00e9pendante et en \u00e9quipe.<\/li>\n<li>Ne craint pas le contact avec les clients lors d&rsquo;\u00e9v\u00e9nements touristiques. Comme le salon des vacances auquel Vuelandia participe avec toute l&rsquo;\u00e9quipe ou les \u00e9v\u00e9nements organis\u00e9s r\u00e9guli\u00e8rement pour nos clients et fournisseurs.<\/li>\n<\/ul>\n<h6>Ce que nous proposons<\/h6>\n<ul>\n<li>Un contrat temporaire avec la perspective d&rsquo;un contrat permanent.<\/li>\n<li>Une atmosph\u00e8re de travail informelle et amicale dans un environnement de travail dynamique.<\/li>\n<li>Le salaire sera d\u00e9termin\u00e9 en fonction de l&rsquo;exp\u00e9rience, de la formation et de l&rsquo;\u00e2ge.<\/li>\n<li>24 jours de cong\u00e9s (sur la base d&rsquo;une semaine de travail de 39 heures).<\/li>\n<li>Travailler en partie \u00e0 domicile est facultatif.<\/li>\n<li>Possibilit\u00e9 de participer \u00e0 des cours et \u00e0 des voyages d&rsquo;\u00e9tude.<\/li>\n<li>Ordinateur portable de l&rsquo;entreprise.<\/li>\n<li>Nous organisons r\u00e9guli\u00e8rement diverses activit\u00e9s sous le couvert du renforcement de l&rsquo;esprit d&rsquo;\u00e9quipe.<\/li>\n<\/ul>\n<h6>Int\u00e9ress\u00e9(e) ?<\/h6>\n<p>\u00cates-vous disponible \u00e0 court terme ? Envoyez ensuite votre C.V. avec une br\u00e8ve motivation \u00e0 Mikel van Nimwegen (directeur\/propri\u00e9taire de Vuelandia) \u00e0 l&rsquo;adresse suivante <strong><br \/>\n  <a href=\"mailto:mikel@vuelandia.com\">mikel@vuelandia.com<\/a><br \/>\n<\/strong>. Vous souhaitez obtenir plus d&rsquo;informations sur ce poste ou sur les conditions g\u00e9n\u00e9rales ? Si c&rsquo;est le cas, veuillez contacter Marlene Kist (Office manager Vuelandia) par t\u00e9l\u00e9phone <strong>0900 &#8211; 4400000<\/strong> ou par courriel <strong><br \/>\n  <a href=\"mailto:marlene@vuelandia.com\">marlene@vuelandia.com<\/a><br \/>\n<\/strong>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-right:5%;--awb-padding-left:5%;--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div><div class=\"fusion-image-element \" style=\"--awb-bottom-shadow-color:var(--awb-color7);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-1 awb-bottomshadow\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1200\" height=\"1600\" alt=\"Bureau de Hoofddorp\" title=\"kantoor Hoofddorp\" src=\"https:\/\/vuelandia.com\/wp-content\/uploads\/2023\/11\/289402125_5169716113109941_7901533575630442721_n.jpg\" class=\"img-responsive wp-image-4399\" srcset=\"https:\/\/vuelandia.com\/wp-content\/uploads\/2023\/11\/289402125_5169716113109941_7901533575630442721_n-200x267.jpg 200w, https:\/\/vuelandia.com\/wp-content\/uploads\/2023\/11\/289402125_5169716113109941_7901533575630442721_n-400x533.jpg 400w, https:\/\/vuelandia.com\/wp-content\/uploads\/2023\/11\/289402125_5169716113109941_7901533575630442721_n-600x800.jpg 600w, https:\/\/vuelandia.com\/wp-content\/uploads\/2023\/11\/289402125_5169716113109941_7901533575630442721_n-800x1067.jpg 800w, https:\/\/vuelandia.com\/wp-content\/uploads\/2023\/11\/289402125_5169716113109941_7901533575630442721_n.jpg 1200w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4800","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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